Orbit Rivals Support

Orbit Rivals is a bubble shooter with solo levels and online races, published by BitKettle. Need a hand? Start here.

Contact us

Email support-orbitrivals@bitkettle.com. Tell us your device and what happened, and we will reply as soon as we can. If you can, include the Player ID shown at the bottom of Settings; it helps us look into a problem with your install and contains nothing personal.

Common questions

• Do I need an account? No. There are no accounts.
• Are there ads? Only when you choose one. In the Android and iOS apps you can watch an advert for a life, five more moves or double coins; nothing plays on its own, and never during races. Settings has "Ad privacy options" where your region needs them.
• Do solo levels need internet? No. Solo play works offline. Online races and the leaderboard need a connection.
• How do I race a friend? Tap Race online, create a room and share the room code. Your friend enters the code on their device. Quick match pairs you with whoever else is searching.
• My progress is missing. Progress is saved on your device only. Deleting the app or clearing its data removes it.
• A name on the leaderboard is rude. Email us with the name and we will remove it.

Policies

How the game handles information is explained in the Privacy Policy, and the rules of play are in the Terms of Use.